How does the course work?

Future Ready: Assertiveness and Confidence is part of a four-year, MBIE-funded programme to help upskill Auckland’s Pacific workers so people have the skills and knowledge to adapt to the future of work. The course is:

• A short (16 hours) in-work training course, delivered over 8 weeks (2 hours per week or tailored to suit your workplace)
• Delivered on-site or online, by expert education providers
• No cost - fully government funded
• Externally accredited - employees gain a digital badge

What will your people learn?

• The four types of communication styles
• Understand their personal communication style
• Tips on how to manage difficult conversations
• Tips on how to be assertive in different workplace contexts
• How to formulate SMART goals for improving communication skills

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